Frogdog and more kickstarter rewards MAY 2024

FROGDOG, ULTIMATE SHOWDOWN BOARD, SHIRTS, DICE, ROLE SURVIVORS SHIPPING!

Hello backer!  

For those eagerly anticipating the next remastered wave of kickstarter rewards, shipping begins soon!  The following rewards are shipping in this wave:

• Frogdog Expansion
• ALL Kickstarter Shirt Designs
• Death Dice
• Role Survivors
• Ultimate Showdown Board

We are beginning to collect shipping charges for backers who are due to receive this item via their Kickstarter or Backerkit accounts.  

Charges will begin on May 14th.

For the sake of clarity, your combined shipping and VAT (if applicable) will now be visible as a single “item” on your pledge (Shipping Fee for wave including Frogdog Expansion + Role Survivors + Dice + Shirt + Game Board + VAT (if applicable)).

We urge everyone receiving items in this wave visit their pledge and confirm the accuracy of their address, view any additional shipping charges, and update your credit card if needed.

Your personal pledge link is here.

BUNDLES that already paid shipping
If all of your rewards in this wave of shipping are part of a bundle which included shipping at the time of purchase, there should be no additional charge appearing on your pledge. If your address is correct and locked, just sit tight and get excited!

PREORDERS that already paid shipping 
If all your rewards in this wave were purchased through the preorder store and included shipping at the time of purchase, there should be no additional charge appearing on your account. If your address is correct and locked, just sit tight and get excited!

If your shipping details have changed, please correct them on your backerkit or reach out to support ASAP.

PLEDGES and ADD-ONS that owe shipping
If your rewards were an add-on to your pledge, or part of your pledge rewards, shipping charges will appear on your Backerkit page. If this is the case, please confirm your shipping address and payment method. Again, we expect to start charging backers on Tuesday, May 14th.

VAT
If you have previously paid VAT on your pledge, your shipping charges will exclude VAT. If your pledge did not include VAT at the time of purchase, and you are in a region where VAT is due, we have added VAT to your shipping charge.

Combined Shipping
At this time, we cannot combine shipping any further beyond what is in this shipping wave. Global supply chains continue to be unpredictable, and we do not have the technology to reliably support combined shipping. It remains an area of exploration.

Proposed Timeline
We expect to start charging shipping May 14th. 

In case of errors, we will assist any backers that need help as issues arise. We plan to start shipping once the majority of backers have completed the shipping charges.

 

Support will be handling your concerns as fast as we can, please be patient.

 

Do you need help? We want to help you. Please submit a ticket here: https://kingdomdeath.gorgias.help/en-US
Do not send us support messages thru kickstarter, twitter or instagram. 
Thank you!