Shipping Updates
European Orders
Customers are responsible for the laws, taxes and customs of their country and local mail offices. With the ever-developing situation between the U.K and E.U and the greater scrutiny placed on online shipping and VAT, we are looking into different options that can make this easier on the customer, namely opening an additional warehouse and setting up a corporate entity within the EU. Regardless, we still fully comply with the law and the rules in which our partner warehouses ship packages. If you have ordered from us and not paid any duties in the past, please look into your shipping territories purchasing and VAT laws.
Order Fulfillment
Because of the ever-shifting rules and regulations of Brexit and the reduced manpower because of the COVID-19 pandemic, orders shipping from our U.K. fulfillment center will continue at a slower pace. We are monitoring the situation and have been told the warehouse is working on increased workloads. We ask that you continue to be patient during this.
For our American bakcers, you should see your wave 3.1 items begin shipping in the coming weeks. Service from both our HQ and U.S. warehouse continues albeit with circumstantial delays due to the COVID-19 pandemic.
For our bakcers located in Canada and the continent of Australia, your 3.1 rewards should have been received by now. If they have not, please reach out to our customer support https://kingdomdeath.com/support
|
|
Community Spotlight
It’s that time of year again, where the dreary winter days are best spent with those special someones we love the most. We are of course talking about that special bond between a painter and their minis. This month, we have a lovely lawyer, a spurned pariah, a brewing merchant, a stalwart student, and a legendary settlement. As always use our #kingdomdeath if you’d like us to see your work on Twitter or Instagram.
|
|
Huge shoutout and thank you to Matt Mercer for giving us so much love. Matt was kind enough to share his magnificently painted monsters and full suite of survivors. Each individual mini is painted in its own thematic palate. We especially enjoyed pouring over each survivor armor set completed in this sprawling settlement. Thank you for sharing Matt, we’re so glad that the models and challenge of Kingdom Death could help center and calm.
|
|
Right on time for Saint Valentine it looks like Imaginarium’s Energy Potion Maker is brewing up some love. You can find Energy Potion Makers in the bustling Sunset Bazaar where they deal energy potions tailor-made to boost energy for distinct tasks. We suppose love could be one of them. Imaginarium’s merchant’s is dressed in splendid color with a vivid night sky scene depicted on her harem pants. With such detail and seamless integration of that custom base, one has to wonder whether Imaginarium chugged some energy potion before completing this perfect paint.
|
|
All rise for ZERO’s Court Barrister, another paint from the Kingdom Death generic line. You don’t have to serve a subpoena for us to confess that this arbiter is looking absolutely stunning. Using Lokman Lam’s original art as inspiration, ZERO gave their counsel a spectacular blue trim that accentuates everything from the corset to the flesh tones on those giant hands. After a brief judicial review we can rule that this paint job is guilty of stealing our hearts.
|
|
Those who joined Jauninevision’s Twitch stream were able to bear witness to this malevolent Pariah. The Pariah feeds on those with wounded hearts, manipulating emotions and gaining their trust through the use of his Cyclopean Empathy. Januine’s Pariah is painted for pain with the steely tones on his ornate collar and hair. We’re especially disturbed by the demonic detail of the tormented souls trapped on the inside of the cloak.
|
|
Practicing late at the Death High Dojo, Lucy is armed with deadly fists and teeth, the perfect fighting style for whatever might come her way. GFFM has wowed us again with another picture perfect paint. We especially love the kick ass detail on Lucy’s furious eyes, flowing hair, and black belt.
|
|
KICKSTARTER SUPPORT!?
Do you need help? We want to help you. Please submit a ticket here: kingdomdeath.com/support.
Do not send us support messages thru kickstarter, twitter or instagram.
Thank you! |
|
|
When will my order ship?
Shipping has been severely impacted by the Covid19 Pandemic. Please expect a longer time for your parcels to arrive.
High volume sales may cause shipping delays. Generally we pack and ship orders daily, however during new releases we estimate shipping delays up to 2 weeks. We apologize, please be kind to our team as they process and pack your order. Thank you!
|
|
|
|
